Re: Either the user name was not recognised

Hello eugin_b,

    Thank you for your time and patience.  And my apologies, I don’t know how I missed the information.
I will recommend to download and its latest FW and software.
https://downloadcenter.intel.com/product/23549/Intel-Active-Management-Technology-Intel-AMT-

If there is anything else we can help please feel free to ask.

Best regards,
     
Henry A.