Alex,
is Intel AMT configured at all? Is AD Integration configured? Is it configured with TLS on without TLS?
In order to use Intel AMT it has to be configured - Manually via MEBx BIOS module, with USB Local configuration, with Host Based Configuration into Client Control Mode or with Remote Configuration into Admin Control Mode.
Can you open AMT WebUI by openning web browser (remotely or locally (requires Intel LMS) to http://computername:16992 for non TLS (default for Manual and USB configuration) or https://computername:16993 for TLS setup.
If none of those works - Intel AMT may not be configured or your network does not allow TCP traffic on Intel AMT ports 16992-16995 or ... your target system has more than one Wired LAN interface and you are connecting to non Intel AMT one or ... you are connecting to WiFi interface while WiFi card does not support Intel AMT or AMT over WiFi is not yet configured - Manual and USB configuration methods can't do it.
- To use TLS - it has to be configured, Manual and USB configuration methods can't do it. If configured -non-TLS Intel AMT ports will be closed/not used (until you re-enable them)
- to use TLS with IntelvPro Powershell modules you have to mark TLS checkbox in IntelvPro Powershell module GUI or
use -TLS switch in PS command line ex. Get-AMTFirmwareVersion -computername computername -username username -password password -TLS
- to use domain accounts you have to configure Intel AMT with AD Integration AND your domain account(s) have to be added to AMT ACL list (for getting FW version General Info real will be enough) - Manual and USB configuration methods can't do it. you may use built in AMT Digest Administrator account - username: admin instead with its strong password you configured while configuring Intel AMT (for Manual and USB configuration it will = your new MEBx Password).\
Please provide more details on how Intel AMT was configured and how "console" and "managed" systems are connected.
rgds
Dariusz Wittek
Intel EMEA Biz Client Technical Sales Specialist
